Terms
Introduction
These terms apply to www.justlearn.com, sub-domains, sites, apps, and applications related or developed to Justlearn (“Justlearn”, “we”, “us”, “company”, “website”, "app"). This page contains information about users, bookings, payments and other details. By using the website or app, you acknowledge that you have read the terms and that you accept them.
1. Users
The users of the Website ("user") are divided into 2 categories, (1) students/users and (2) teachers. Student/user is looking for tutoring or software ("student"). Teacher offers this tutoring or writing articles ("teacher").
You are required to keep your password confidential.
It is not allowed to have more than one profile on the website.
2. Material from users
The website allows users to enter information, contact other users, write texts, upload documents, upload profile image, submit video link, etc. ("User Material"). By publishing any prior material, you grant the company permission to use it on the website and anywhere else.
It is not permitted to publish or send harmful material that
(i) contains an infringement of privacy.
(ii) contain viruses, spam or other codes, files, programs, etc. to interfere, harm or limit User or Website.
(iii) disclose advertising or promotion of a product other than what is found on the Website.
(iv) are false, misleading or fraudulent information.
(v) violates third party patents, trademarks, company names, confidential information and copyright.
(vi) is illegal, harmful, endangered, vulgar, repulsive, haughty, racist and gross material.
The website is not required to store copies or return material from user in case of system error or force majeure. The website has the right to edit, hide and remove material from users without notice.
By adding a phone number, you agree to receive sms messages from the website. You can unsubscribe by removing your phone number on website or contact us at support@justlearn.com. Write "Unsubscribe phone number" in the subject field.
3. Payment and subscription
The website offers payment with credit/debit cards. Stripe is integrated to progress the payment. The website has no refund policy. Subscription plans are billed every month. User has to cancel the subscription on the website or app. If the customer books more than 1 lesson, the trial period will end and more lessons will be added to the customer's account. The payment is a subscription and is renewed every month. The lessons may expire. Roll over up to the number of lessons in your upcoming subscription plan. Customers can subscribe to credits. Roll over up to the number of credits or at least 10 credits in your upcoming subscription plan.
Prices on the website are daily prices and are written exclusive of VAT. Private tutoring is exempted from VAT.
The total price of your order will be immediately withdrawn from your payment method after payment. You pick a time for the lesson and receive the tutoring for the booked time.
A payment method will be verified. A temporary charge of $1 might occur, and it will be refunded automatically.
The subscription is paid every month. For example, if you subscribe June 10, 2023, your subscription will be renewed 10 July, 2023.
The customer can start subscribing by booking a time with a tutor and completing the checkout.
A one-time setup might be charged.
A payment method will be verified. A temporary charge of $1 might occur, and it will be refunded automatically.
Customers can cancel the subscription any time. There is no binding period. The customer has to complete the following steps, Log in > Profile Photo > Settings > Subscription > Cancel subscription or contact support@justlearn.com.
The User is required to pay for the subscription through the means of payment methods offered by Justlearn ApS on the website. The User commits to sign the necessary documents and to have sufficient funds available for payment through the chosen payment method at each payment date.
4. Booking
Student selects a time after payment. Student and teacher can change the time from the dashboard
5. Lessons
Cancellation of a lesson must be done 12 hours before booked time. Cancellation can be done by going to the dashboard, finding the lesson and canceling it. All refunds for canceled lessons, technical bugs and anything else will be transferred to your profile on the website. The refunds cannot be exchanged for cash. When you book a new lesson, the refunds are withdrawn from the total price. When the subscription is canceled, lessons will be removed and not be accessible anymore. The refunds must be used within 12 months of issue. Lessons expire in 6 months.
6. Complaints
If you change your mind after your purchase, please contact us at support@justlearn.com. Remember to provide your email address and the order number.
7. Company
The website contains material including images, scripts, css, html, text, graphics, audio, video, interactive features and the like owned by the Website. All content is subject to copyright. This property is protected by the laws of Denmark and applies in international contexts. You must not attempt to gain any right to any content or to infringe it.
8. Quality
The company does not control quality, technical errors, obstacles or anything else on the website.
9. Discount codes
The website has the opportunity to offer and remove discount codes at any time. No discount codes can be redeemed as cash.
10. Restrictions
Without permission, it is not allowed
(i) copy User Generated Materials and Company Property.
(ii) disclose User Generated Materials and Company Property.
(iii) use, borrow, tell or attempt to violate other rights of User Generated Materials and Company Property.
For User´Generated Materials, the user has the responsibility for the content.
11. Disputes
If a dispute arises, we recommend that you resolve this by contacting us at support@justlearn.com. The website is subject to Danish law and any dispute will be brought before Danish courts. To complain to the EU Commission's complaint portal, please visit https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show. When submitting a complaint, write our email support@justlearn.com.
12. Privacy Policy
By using the Website you agree that the Website must collect and use information. The privacy policy is described on this page, https://www.justlearn.com/privacy.
13. Accessibility
The website will do its best to keep the website available all the time. Quality and availability may vary.
14. Teach
By teaching on the website, you agree to terms for teachers.
15. Cancellation of Warranties
THE UNDERTAKING HAS NO DECLARATIONS OR WARRANTIES RELATING TO FAILURE AND FAILURE. UNDERTAKING DISCLAIMS THE RESPONSIBILITY OF TECHNICAL ERRORS, HOME AND OPERATIONS.
16. Limitation of Liability
THE COMPANY DISCLAIMS RESPONSIBILITY FOR PROBLEMS AND DAMAGES OUT OF THE HOME CONTROL. IT CAN BE EXAMPLE, SERVER FAULT, INCOPY, HACKER ANGREB, HARDWARE CANCELLATION, FORCE MAJEURE AND SO MORE. THE COMPANY MAY DIFFERENT USER OR MATERIALS FROM USERS WITHOUT EXPLANATORY STATEMENT.
17. Contact and deletion
If you have questions, account deletion, or anything else, contact support@justlearn.com.
The website is owned and operated by Justlearn ApS, CVR no. 38707264, Ravnholtvænget 3E, 5230 Odense M, Denmark.
18. Corrections
The website has the right to cancel, update or modify the terms from time to time. Any change to terms will be shown on this page. The last modify date will be updated. If you continue to use the website, you agree to these terms.
19. Third-party
By using the website, you agree to Youtube Terms of Service and Google Privacy Policy.
20. Last updated
Terms was last modified on 6/5/2023 and was made effective on 12/19/2018.
